Repair FAQs

1. How long does a typical phone repair take?

Most repairs — like screen or battery replacements — take 30 to 90 minutes depending on the device and part availability. More complex issues may take longer, and we'll always give you a time estimate up front.

2. Do you use original parts?

Yes, we use genuine or high-grade OEM parts depending on your preference and budget. All replacements meet strict quality standards and come with a warranty.

3. Will my data be safe during repair?

Absolutely. We respect your privacy and treat your device with care. That said, it's always a good idea to back up your data before handing in your device.

4. Do I need an appointment?

Walk-ins are welcome! But for faster service, you can book an appointment online or call ahead — especially during peak hours.

5. What devices do you repair?

We repair a wide range of devices — including iPhones, Samsung, Huawei, Xiaomi, OnePlus, and more. From smartphones to tablets and even smartwatches.

6. Do you offer warranty on repairs?

Yes. Most repairs come with a 30 to 90-day warranty covering parts and labor. Water damage and customer-inflicted issues are not covered.

7. Can you fix water-damaged phones?

Yes, in most cases. We perform deep cleaning and board-level diagnostics, but recovery depends on the severity of damage. Bring it in as soon as possible.

8. What happens if my device can't be fixed?

If your device is non-repairable, we’ll inform you and you won’t be charged for diagnostics. No hidden fees — just honest service.